I recently worked with BBB during a crisis where all our staff took leave for family situations. Their quick response and efficiency in keeping our finance and payroll operations running smoothly were impressive. They seamlessly took over our payroll and finance functions, ensuring no disruptions to our day-to-day operations. Their expertise, professionalism, and customised solutions made them a wise choice for non-profits seeking reliable outsourcing services. This level of flexibility and understanding is something that we could never achieve with our limited in-house resources. I highly recommend them to other non-for-profit organisations looking for reliable and efficient outsourcing solutions.

We tried the traditional recruitment pathway but when that failed we needed someone fast – they were able to start within a week. They reviewed our needs and matched us with a resource who had the right skill set to support us. Prior to them taking over our accounts I worried about how accurate and thorough our accounting had been. As part of the transition, they have been able to give our accounts a ‘spring clean’ and build new reports for us that help us to run the business, so now I have much greater confidence that we’re on track.

We’ve been up and running with BBB since 2017 and they have helped and grown beside us during that time. The whole team has been excellent and brought to the table many diverse skills that I feel we otherwise wouldn’t be able to get within a single employee. The team helps out with everything from weekly payroll, dealing with multiple state based payroll tax systems, helping with end of month activities… the list goes on! More than just what they do, it’s how they do it. I feel like they approach each task with a smile and a “no problems” attitude, which in our business gels really well with our culture. I can’t recommend BBB highly enough (and have to other businesses already!)

BBB stepped in to support both our finance processes and providing a part-time CFO service. They have helped us navigate COVID-19, implemented cloud software, including XERO and Fathom, streamlined processes and installed new disciplines. I am not overstating things when I say their presence in the business has genuinely helped me to sleep at night as a small business owner. Annie and her team are smart, practical, fast and strategic and they are a pleasure to work with. They became an integral part of the future success of Human Psychology.